Navigate Luxury Consignment: Your FAQs Answered
Buying A Handbag With Us
Does SoHo Luxury Exchange guarantee authenticity?
Absolutely! Every item sold at SoHo Luxury Exchange passes through a detailed authentication check, ensuring everything we sell is 100% authentic. Products undergo thorough verification using Entrupy's Luxury Authentication service, combining AI and human expertise to inspect various authenticity markers like stitching and serial numbers. It is highly accurate and financially guaranteed.
Does SoHo Luxury Exchange have a store where I can shop in person?Yes, you can visit our physical store to browse and buy in person at 32 E Olentangy St in Powell, OH 43065. Shop Tuesday through Friday from 11AM to 5PM and Saturday 11AM to 4PM.
Do you ship all over the United States?Indeed we do! We offer USPS 2-Day Priority Mail and faster shipping options are available if you need something quicker. Note that your signature will be required for delivery.
What forms of payment do you accept?We accept a variety of payment methods including major credit cards, PayPal, and Zelle. We also partner with Affirm, Sezzle, and Afterpay so you can shop now and pay later.
What is your refund policy?Please note that all sales are final. We encourage you to look over all photos and ask any questions you might have before making a purchase.
How often does SoHo Luxury Exchange receive new inventory?We get new drops daily! It's always worth checking back frequently to see what's new. Follow us on Instagram and check out our stories every day to snag your favorite bags before someone else does!
Are the prices negotiable?Our prices are fixed. We do offer discounts for cash transactions as the cost of credit costs us 3%. If you’re looking for a deal right now, check out our sale page. Rest assured, you’re getting great value for guaranteed authentic luxury pieces.
Selling A Handbag With Us
How does luxury consignment work?
Owners of luxury items can maximize their selling experience with a consignment service. We make consigning quick, convenient, and hassle free, while providing competitive pricing, authentication and marketing services. We deliver your funds the day of the sale.
Not only does consignment earn you more money, but it takes the hassle out of meeting strangers, responding to all the questions, and especially proving “the trust factor.” We provide price quotes the same day. With SoHo, you’ll get paid the same day of the sale!
Can I sell my bag outright to you?Yes, SoHo Luxury Exchange offers the option to buy your bag outright, providing a competitive cash offer based on the details and condition you provide.
What designers do you accept?SoHo Luxury Exchange accepts a variety of high-end designers including Louis Vuitton, Chanel, Gucci, Prada, Fendi, Hermes, Saint Laurant, and more.
What percentage do most consignment shops take?SoHo Luxury Exchange takes a fee ranging from 20% to 50% depending on the item's selling price, which is fairly typical for luxury consignment shops.
What’s the best site to sell your luxury items?SoHo Luxury Exchange is highly recommended for its authentic and hassle-free service, backed by positive customer reviews and fast payment options. Check out our Google Reviews—they’re incredibly positive!
How do you determine the condition of a bag?- Pristine: Never used, no wear, often new with tags (NWT).
- Excellent: Appears new, with no noticeable signs of use.
- Very Good: Gently used with limited signs of wear, all of which will be detailed in your description and shown in photos.
- Good: Used, with minor signs of wear like slight patina, fully documented and photographed.
- Fair: Well-loved with obvious wear such as scratches or dents, but still functional and valuable, with all imperfections clearly described and photographed.
We price our items competitively to sell within 60 days. Items priced competitively and in high demand sell the fastest.